Privacy & Data Protection Policy

01Who We Are

Airport Parking Stop is a UK-focused parking comparison and booking service, connecting travellers with vetted parking providers at Heathrow, Gatwick, Manchester, Stansted, Luton, and other UK airports.

For the purposes of data protection law, Airport Parking Stop acts as the data controller for the personal information collected through our website — meaning we decide how and why your data is processed before it's passed to the provider fulfilling your booking.

02Information We Collect

We only ask for what's genuinely needed to arrange safe, reliable parking on your behalf.

Information you give us

• Full name, email address, and phone number
• Billing address and payment details
• Vehicle registration, make, and model
• Flight details and travel dates
• Airport, terminal, and parking preferences
• Any message you send us via WhatsApp, email, or our contact form

Information collected automatically

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

03How We Use Your Data

We use the information we collect to:

• Match you with a suitable parking provider and process your booking
• Send booking confirmations, reminders, and updates about your reservation
• Respond to enquiries sent via WhatsApp, email, or our contact form
• Help settle terminal drop-off charges or support you with a parking penalty query
• Improve our website, comparison tools, and customer experience
• Meet our legal, tax, and regulatory obligations
• Send occasional offers or travel deals, where you've opted in — you can unsubscribe at any time

04Our Lawful Basis

We only process your data where we have a proper legal footing to do so:

• Contract: to arrange and manage the parking booking you've requested
• Legitimate interests: to prevent fraud, keep our website secure, and improve our services
• Consent: for optional marketing communications, which you can withdraw whenever you like
• Legal obligation: where we're required to retain or disclose information by UK law

05Who We Share Data With

We share only what's necessary, and only with parties who help deliver your booking:

• Parking providers: Meet & Greet, Park & Ride, and On-Airport operators, so your vehicle is recognised and your space is ready on arrival
• Payment processors: to securely handle transactions — we do not store full card details on our own servers
• IT and hosting partners: who keep our website and booking systems running securely
• Authorities: where required by law, or to support a drop-off charge or penalty notice enquiry

We never sell your personal data to third parties for their own marketing purposes.

06Cookies & Analytics

Our website uses essential cookies to keep your booking session working correctly, along with anonymised analytics cookies that help us understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not work as well without them.

We do not use your personal browsing or booking data to train third-party AI models.

07Data Retention

We keep personal data only for as long as it's genuinely needed — to complete your booking, meet legal and tax obligations, resolve a dispute or penalty notice, or as otherwise required by law. Once none of these reasons apply, your data is securely deleted or anonymised.

08Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data ("right to be forgotten")
• Restrict or object to how we process your data
• Request that your data be moved to another provider (data portability)
• Withdraw consent for marketing at any time

To exercise any of these rights, contact us using the details in Section 14 — we'll respond within one month.

09Keeping Your Data Safe

We use industry-standard safeguards — including encrypted connections and secure payment processing — to protect your information from unauthorised access, loss, or misuse. While no system is completely infallible, we review our security practices regularly to keep pace with best practice.

10International Transfers

Where any of your data is processed outside the UK, we make sure it stays protected to the same standard — through UK adequacy regulations or approved international data transfer safeguards.

11Third-Party Links

Our website may link to parking providers' or partners' own websites. These have their own privacy policies, and we're not responsible for how they handle your data. We'd recommend reviewing their policies before sharing personal information with them directly.

12Children's Privacy

Our services are intended for adults arranging their own travel and parking. We do not knowingly collect personal data from children, and any booking made through our platform should be made by someone aged 18 or over.

13Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or the law. Any changes will be posted on this page along with a revised "Last Updated" date, so please check back periodically.

14Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, we're easy to reach: